Skill that the crew must have! De-escalation 💥
Being a crew doesn't mean winning an argument.
But have to win the situation. 🧠✈️
These 4 steps are the real ones used on the flint.
And it's more what recruiters look for in interviews than they think.
Listen • Empathise • Ask • Paraphrase
Simple but powerful.
💬 Comment If you want a script, which question?
Repost 🔁 to a friend who is preparing to apply.
💾 Save before the interview.
➕ Follow. I'll take you through the real cabin crew.























































































































