Bank representative FRAUD calls

Recently, I experienced a scam call impersonating a UOB bank representative, which is becoming more frequent. The caller claimed I had made a hefty purchase at Harvey Norman using a credit card I never applied for. They even sent a link directing me to what they said was the police's identity fraud department. From my research, legitimate UOB fraud hotlines do not operate this way and never pressure customers for immediate action via suspicious links. If you receive such calls, always verify by directly contacting UOB through their official 24/7 fraud hotline. Never click on unknown links or provide personal information to unsolicited callers. Additionally, keep an eye out for red flags such as urgent threats, mismatched caller details, or requests that bypass normal bank procedures. I also found that scammers sometimes use realistic-sounding names and employee numbers to appear credible. The fraudulent caller I received identified themselves as Michael Peng from UOB Raffles Place, but this was easily disproved. To protect yourself, cross-check any caller’s identity through official bank channels. Sharing this experience can help you and others avoid falling victim to similar fraudulent schemes involving impersonation and fake transaction alerts. Stay cautious and report any suspicious activity immediately to your bank and local authorities.