Day 5 of 30 remote jobs hiring now!
1. Temporary Customer Success Associate — Summer (student-loan fintech)
Source: greenhouse job page. Why it fits: The description explicitly says you’ll “interact with users by chat and email” (video is only for internal team syncs), Remote – U.S. (temporary).
2. 988 Backup Chat & Text Coordinator — Volunteers of America Western Washington
Source: Himalayas listing (Aug 3, 2025). Why it fits: Crisis-line role providing chat & text support only; listed as remote with Washington focus; expect WA-state eligibility.
3. Associate Business Systems Administrator — OpenSesame (edtech/LMS)
Source: OpenSesame careers. Why it fits: IT-ish internal/customer support where new hires “begin providing support to customers via chat and email,” Remote (US overlap required).
4. Member Experience Specialist I — Flodesk (email marketing SaaS)
Source: greenhouse job page. Why it fits: Emphasis on excellent written support across email and chat (posting doesn’t list phones); Remote (US).
5. Customer Support Manager — Focal Systems (retail AI platform)
Source: greenhouse job page. Why it fits: Manages/supports customers via chat and email (no phone channel listed); Remote (US).
6. Customer Support Engineer — 1upHealth — Remote (U.S.). Technical support in healthcare data; Eastern-time hours; on-call rotation.
7. Healthcare Software Support Representative — Nextech — Remote (U.S.). Frontline software support via calls/emails; full-time with bonus & benefits.
8. Tier 1 Technical Support — Total Expert — Remote (U.S.). SaaS support; schedule listed as ~10:30am–7:00pm; customer support team.
9. Customer Support Representative — StreamElements — Remote (North America). Creator-tools company; full-time support role.
10. Customer Support Specialist — AffiniPay (LawPay/CPACharge) — Remote (U.S.). Payments platform supporting professionals; active opening on their Greenhouse board
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12. Bonus:Customer Support Specialist — Polar Analytics — Remote (U.S.). e-commerce analytics; multiple U.S. metro options listed.
This comprehensive roundup of remote job openings highlights positions that primarily focus on chat and email customer service, catering especially to candidates seeking non-phone roles. Many of these jobs require minimal prior experience, making them accessible for entry-level applicants or those transitioning careers. Among the featured roles are Temporary Customer Success Associate positions at student-loan fintech companies, crisis-line support roles offering chat and text coordination, and IT-related customer support jobs in the edtech space. Additionally, opportunities include Member Experience Specialist roles in email marketing SaaS, Customer Support Manager for retail AI platforms, and Technical Support Engineer positions in healthcare data management. Importantly, these positions emphasize written communication skills and often operate during U.S. daytime hours, with some requiring state-specific eligibility such as Washington State for crisis-line roles. Many employers provide necessary equipment, allowing remote employees to work effectively from home. For job seekers aiming at the remote work sector, understanding the demand for strong written communication and technical proficiency in various software platforms is vital. The growing trend toward remote non-phone customer support roles reflects an industry shift favoring asynchronous and text-based communication channels, which can improve work-life balance and accessibility for many employees. Job hunters should note the variety in industries covered—fintech, edtech, healthcare, SaaS, retail AI, and e-commerce analytics—showcasing the broad scope of remote customer support opportunities. Candidates should prepare to demonstrate their ability to handle multiple communication platforms such as chat systems and email platforms, and to manage customer inquiries efficiently without phone interactions. By focusing on non-phone customer support roles with good pay and equipment provision, this list serves as an excellent guide for those seeking rewarding and flexible remote jobs that require minimal prior experience. Continuous monitoring of job boards like Greenhouse and Himalayas is recommended to catch the latest openings similar to those featured in this day 5 installment.
