Is It OK to Contact Colleagues After Hours?

I supervise a very eager intern at our company in Seattle. She's hardworking and motivated, but she's constantly reaching out for work help outside of office hours—even when I'm on vacation. Recently, while I was on a family trip to Oregon, she called me four times in two days about minor tasks that could've waited. I want to set clear boundaries but am worried about hurting her feelings or discouraging her. Yesterday, after another after-hours call, she said, "I just don’t want to mess things up while you're away." And I was at a loss for words. How should I respond to her?

#communicationskills #communications #Internship #workplacetips

2024/9/24 Edited to

... Read moreI completely get where you're coming from! I’ve been there, staring at my phone after hours, seeing a message pop up from a colleague or even an intern, and wondering how to respond without sounding harsh. It’s tough because you want to be supportive and helpful, but your personal time is precious. My biggest takeaway from these situations is that setting boundaries via text message doesn't have to be confrontational; it’s about clear, kind communication. One time, I had a new team member, let's call him Alex, who was incredibly enthusiastic but would send me project updates and questions late into the night. It wasn't urgent, but it disrupted my evenings. I realized I needed to address it. Instead of ignoring him or sending a blunt reply, I thought about the advice I'd heard about an 'empathetic approach' – similar to what was mentioned about not 'lacking kindness' in the OCR. Here’s a simple text message template I found effective, especially for initial boundary setting: Template 1: The Gentle Set-Up "Hi [Intern's Name], I really appreciate your dedication and enthusiasm for your work! Just a quick heads-up about after-hours messages – I typically reserve that time for my personal recharge, and I'll usually respond to work-related texts during office hours. Please feel free to jot down any questions and we can tackle them first thing in the morning. Thanks for understanding!" This works because it acknowledges their effort, states your boundary clearly, explains *why*, and provides an alternative. It avoids making them feel like they've done something wrong. This ties into the idea from the OCR about collecting questions during office hours. What if they still message you after that? It happened to me once or twice. That's when you might need a slightly firmer, but still supportive, reminder. Remember the 'workday as a battery' analogy from the experts? It’s a great way to frame why downtime is important. Template 2: The Gentle Reminder "Hey [Intern's Name], just saw your message come through. As I mentioned, I'm usually offline after [specific time, e.g., 5 PM] to recharge my battery for the next workday – just like we discussed! Please save any non-urgent questions for tomorrow. I'll be happy to go over everything then!" This reinforces the boundary you've already set. It's direct but still polite. The key is consistency. If you sometimes reply after hours, they'll be confused. I've also learned the importance of proactive communication during onboarding. Explaining your communication expectations from day one can save a lot of headaches. It helps prevent situations like the supervisor receiving an apology because someone didn't want to "mess things up." If expectations are clear, there's less anxiety for everyone. Sometimes, the issue isn't just about texts; it's about helping them prioritize. If an intern is reaching out because they're unsure if something is urgent, help them develop that judgment. A quick chat during office hours about what truly constitutes an emergency versus what can wait can be invaluable. This can often help you avoid needing to send a text about keeping questions to work hours, as seen in some examples. Instead, you're empowering them proactively. Ultimately, setting boundaries via text message is about respecting your own time while also coaching your team members on professional communication. It empowers them to think critically about urgency and fosters a healthier work environment for everyone. Trust me, once you master this, you'll feel so much more in control of your personal time, and your colleagues will actually appreciate the clarity!

Related posts

Only my colleagues will understand me.😆
🎀MimiLand🎀

🎀MimiLand🎀

905 likes

A meme featuring a blindfolded woman in a brown jacket, with the text 'When my colleagues send me messages after I got off work'. Her serious expression conveys the desire to ignore work communication after hours. A Lemon8 watermark is visible.
colleagues send me messages after I got of
Excuse me, who are you again? #memes #fun #laugh #work #Adulting101
HeyItsSunny

HeyItsSunny

10 likes

Powerful Phrases to Handle Disrespect Calmly
8 Power Moves to Handle Disrespect Without Drama and Build Respect That Actually Lasts This post is for anyone who’s been interrupted, talked down to, dismissed, or made to feel small Whether it’s at work, in your family, or in everyday life, disrespect drains your energy It makes you
fig3lvls

fig3lvls

323 likes

A collage of nine images showcasing diverse women in elegant attire and graceful poses across various settings, including indoor, outdoor, and travel locations. The central text overlay reads 'How To Be More Elegant,' emphasizing sophisticated style, poise, and confidence through fashion and demeanor.
How To Be More Elegant
Becoming more elegant as a lady involves a combination of poise, style, grace, and confidence. Here’s a guide on how to cultivate elegance, including ways to walk and talk, essential wardrobe items, and more. ### How to Be More Elegant 1. **Posture**: Stand tall with your shoulders back. Good
Purple Flower

Purple Flower

359 likes

People I Communicate with As a Medical Assistant 👩🏾‍⚕️
Communication is a crucial skill to have as a Medical Assistant. You must master it 🗣️ In my particular role as a Medical Assistant, communication is essential in making sure patients receive proper medical care. So what is communication like as a Medical Assistant? Here’s a breakdown: 1:
Macquoria|Content Creator

Macquoria|Content Creator

273 likes

BigLaw vs In-House
This week’s client secondment threw me into office politics chaos and it made me realize how corrupted big law can be. In a law firm, success boils down to billable hours: log the time, get your annual raise and promotion. Sure, partners play favorites, but the rules of the game are pretty clear.
Millie✨

Millie✨

17 likes

A person with dark hair and light green highlights, wearing a purple shirt, smiles at the camera. Text overlays read "Surviving After Trauma" and "TIPS FROM A TRAUMATIZED INDIVIDUAL," with "Lemon8 @spookyxspells" in the corner.
(Mostly Legal) Ways to Start Healing After Trauma
Healing after trauma is hard. Like “assembling IKEA furniture without instructions” hard. It’s messy, it’s frustrating, and some days, you’d rather just throw the whole healing journey in the trash, light it on fire, and binge some anime instead. But here’s the thing—healing doesn’t have to be perf
Brittany 🌙✨

Brittany 🌙✨

13 likes

A woman in pink scrubs takes a mirror selfie, with text overlay 'Job offers Post residency' and a doctor emoji. This image introduces the topic of evaluating job offers after residency.
A woman in a striped shirt and jeans takes a mirror selfie, with text overlay 'Assess: SALARY BENEFITS WORK LIFE BALANCE'. This highlights key factors for evaluating job offers.
A woman in pink scrubs takes a mirror selfie, with text overlay 'Work culture Location Commute Stability'. This emphasizes additional important considerations for job offers.
Navigating job offers post residency 💰
After residency, evaluating job offers is a critical step in shaping your career. Here’s how to assess potential opportunities: 1️⃣ Salary and Benefits: Compare the compensation package, including base salary, bonuses, and benefits (health insurance, retirement plans, paid time off). 2️⃣ Wor
Dr.Khatch

Dr.Khatch

17 likes

A person in maroon medical scrubs takes a mirror selfie, with the overlay text "Dealing with Difficult Colleagues" and a doctor emoji, setting the theme for navigating workplace challenges.
A scenic view of a highway at sunset or sunrise with cars, featuring the overlay text "STAY CALM REFLECT COMMUNICATE," emphasizing key strategies for handling difficult colleagues.
A person takes a mirror selfie while holding a layered drink, with the overlay text "Set boundaries Focus on solutions," highlighting important steps for managing workplace dynamics.
Dealing with difficult colleagues in residency👩🏻‍⚕️
Residency is stressful, and tensions can arise. Here’s how to navigate challenging interpersonal dynamics professionally: 1️⃣ Stay Calm and Reflect: Pause before reacting. Consider whether their behavior is stress-related or a deeper issue. 2️⃣ Communicate Directly: Use “I” statements to address
Dr.Khatch

Dr.Khatch

16 likes

Job interview cheat sheet
Relax—a cheat sheet is not really cheating. It's a checklist to make sure you stay focused before, during, and after the interview. Creating a cheat sheet will help you feel more prepared and confident. You shouldn't memorize what's on the sheet or check it off during the interview. You
Crystal Angulo

Crystal Angulo

144 likes

Tips To Get Back on Track After The Holidays
Getting back into the swing of things after the holidays can be tough, but it’s all about setting yourself up for success. Here are a few tips to ease the transition: 1️⃣ Set Clear Goals – Start by defining your career goals for the new year. Whether it’s learning a new skill or hitting a sales
NeLo

NeLo

8 likes

Five smiling colleagues, including three Asian men, one Caucasian woman, and one Caucasian man, are pictured in military uniforms at a formal indoor event, possibly a US Army meeting or dinner. Name tags like EDWARDS, MORRIS, and CH IMAII KANG are visible on their uniforms.
Me and my colleagues in a meeting 🥹
#viral #usarmy #fyp
Chappy woody

Chappy woody

23 likes

Hey! Read this
Be kind to yourself When you're self-critical, try to be gentle with yourself and consider what you'd say to a friend in a similar situation. Encourage yourself Give yourself credit for positive changes, such as when your colleagues engage with you even if your presentation wasn't pe
NaeNae

NaeNae

171 likes

With friends and colleagues
#picswiththem #friends #lemon8 #colleagues Location:Phoenix Arizona
ROSE-phxaz

ROSE-phxaz

1 like

My colleagues always waiting for me
#cat #cats🐾 #kittens #kitten #catsoftiktok
Heybo

Heybo

14 likes

My colleagues have two job
#cat #catlife #kitten #pets #kittens
Heybo

Heybo

17 likes

Steps To Overcome Performance Anxiety At Work 🌱
1. Focus on Nonverbal Cues • Maintain Eye Contact: Making eye contact demonstrates that you’re engaged and present. Aim for natural eye contact, not staring, to convey interest without intimidation. • Use Affirmative Body Language: Nodding occasionally, leaning slightly forward, or keeping an
Madam Naomi

Madam Naomi

11 likes

3 short-term career goals to start out with
It helps to create some short-term goals. So here are 3 short-term goals to help you! 1. Enhance time management: Begin to craft daily schedules (very detailed and very simple) to balance all your responsibilities, including reminders of other clear priorities, setting deadlines for tasks to imp
Baki Izzat

Baki Izzat

8 likes

Back to work after 16 months on Maternity Leave😮
I took 16 months of maternity leave to cherish every moment with my son, and now I'm back as a working mama from home. Balancing work and motherhood is a new adventure, and I'm excited for this next chapter! 💕👶🏽💻 For fellow mama considering this path, here are some tips: 💻Apply to Wor
The Fine Mama 🎀

The Fine Mama 🎀

11 likes

Mother's Day with colleagues who take care of me 🥰
#mothersdaygiftideas #mothersdayideas #mothersdayinspo #mothersday #lemon8contentcreator
Ms. Craftsy

Ms. Craftsy

7 likes

Better support my work colleagues with ADHD?
I have recently started working closely with some peers who have ADHD. They have disclosed this to me, and shared some of their symptoms for me to be aware of. What they have shared with me include time blindness, RSD, and hyper fixation. I am primarily responsible for overseeing the delivery
Harper❤️

Harper❤️

24 likes

See more