I think I got scammed by AT&T😭
Hey friends👋🏽
{Can we talk about what phone carrier you’re with and why you like them?}
Little back story why I am like did I get scammed? About a little over a year ago I switched over from T-mobile to AT&T and ever since then I’ve regretted it🥹 for starters it was at Costco and they had a holiday promotion going on so why not right? They also told me my bill will be lower than what I was paying {T-Mobile my bill was about $200 and less for 3 lines}. I did a trade-in and “would “automatically” receive discounts from the trade-in as well on my monthly bill as I am a nurse” is what I was told.
-cut off from that to keep it short-
Every month I’ve been paying more than $380 for 3 lines, sometimes twice a month. I’ve been back and forth with different representatives and still not understanding my payment and now that one phone was reported lost on my account my monthly bill since last month is $1,226.53. #igotscammed #scammed
Oh wow, reading your story about AT&T instantly took me back to my own past struggles with phone bills! It's absolutely infuriating when you sign up for a service with clear expectations, only to be hit with unexpected charges that make you feel like you've been completely misled. That jump to over $1200 for three lines is beyond shocking, and it’s completely understandable why you’re asking, “Did they scam me?” It sounds like a textbook case of what many refer to as 'AT&T double billing' or hidden fees that just keep piling up. From my personal experience dealing with confusing bills, the first thing I learned is to become an obsessive bill checker. I now go through every single line item on my statement the moment it arrives. Sometimes, discounts mysteriously disappear, or promotional rates expire without a clear heads-up. It's often not straightforward, but looking for things like device payment plan discrepancies, data overages you didn't incur, or services you never requested can sometimes shed light on these massive increases. When you call customer service, make sure you write down the date, time, the representative's name, and any reference or case numbers they provide. This documentation is your best friend if you ever need to escalate the issue. Many users, myself included, often look up 'AT&T reviews Google complaints' before deciding on a carrier, but it sounds like your situation developed over time, which can be even more frustrating. If you're still locked in this battle, consider filing a complaint with the Better Business Bureau (BBB) or even the Federal Communications Commission (FCC). Sometimes, a formal complaint can get you to a higher tier of customer service that has more authority to resolve complex billing disputes. It certainly takes time and persistence, but it’s often worth the effort. Now, about your question, “Which phone carrier are you with and why?” This is a great question to ask, especially when you're feeling burned. When I was looking to switch carriers after my own unpleasant billing experience, I focused on a few key things: clarity in pricing, good customer service reviews, and reliable network coverage in my area. I realized that the cheapest option isn't always the best if it means constant headaches. Some friends swear by smaller, prepaid carriers (MVNOs) because they tend to have simpler plans and fewer hidden fees, leveraging the same towers as the big names but without the complex contracts. Others prioritize premium customer support, even if it means paying a tiny bit more. Ultimately, no matter which phone carrier you choose, the advice I'd give myself back then is: read all the fine print, ask questions about every single charge and discount, and don't be afraid to walk away if something feels off. It's your hard-earned money, and you deserve transparency and fair service. Sharing your story is so important because it helps others avoid similar 'AT&T scams' or billing nightmares. Hopefully, you find a resolution soon and a carrier that truly values your business!
See more comments