We want everything from one person because we want it to be easy.
Want this employee
Good.
Diligent
Fine.
Good natured.
Understand the customer
Understand the numbers.
Working fast.
Not complaining.
And can think for us about everything
But the truth of doing business is,
No one is good at all dimensions.
Even the shopkeeper himself.
Many stores began to crash.
It's not because the team is not good.
But because the shopkeeper "expected the wrong spot,"
We often accidentally put the standard in the head.
Go to another temple
By forgetting that
What we are good at
Probably not what he was born to be good at.
Some people.
I'm not good at talking.
But working in the back of the house very exactly
Some people.
Not good at numbers
But remember everyone's face
Some people.
Not so fast.
But never miss.
If we go to force everyone
Must be good too
Must think the same
Must be "the same kind of person."
Finally...
We won't get someone who's really good.
Grown up shop
Not a store with a full "superhero" store.
But is the store that
Know who should be where.
Know that.
Who should be in front of the store?
Who should be behind the store?
Who should think
Who should do
Who should decide?
Who should take care of feelings?
Good administration.
It's not about finding someone who's "complete."
But is
Assemble "non-complete" people into a complete team.
And the duty of the shopkeeper.
Not expecting everyone to get better in the same way.
But is
Help each one
Better in their own way.
The day you quit asking,
"Why isn't he what we thought?"
And then change to
"How should we use him to be lit?"
That day.
The team will start to grow.
The shop will start light.
And you'll start to have time to think about really bigger things.
Because sustainable business
Not created from a single talent
But created from
Many ordinary people
That was placed in the right position.
