For shopping malls and office towers, report the offending vehicle to the building’s concierge or carpark security. Many malls have specific "no parking" policies for unauthorized vehicles. For street-level chargers, report hoggers to local authorities (such as the Aduan MBPP hotline at 04-2637000 or DBKL in Kuala Lumpur) who are actively enforcing parking regulations and towing illegally parked vehicles in EV bays

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... Read moreFrom my personal experience, I’ve noticed that unauthorized parking in EV charging bays is a common problem, especially in busy shopping malls and urban areas. When non-EV vehicles or even EVs that are not charging occupy these spots, they prevent others from charging their cars efficiently. Reporting such incidents can feel daunting, but it’s essential to utilize the channels available. Most shopping malls now have strict policies against unauthorized parking in EV bays. I’ve found that informing the building’s concierge or car park security is usually the fastest way to get action. They can quickly handle the situation, sometimes issuing warnings or arranging towed vehicles if the offending car refuses to move. For public street-level chargers, the process might require contacting local authorities. For instance, in Penang, Malaysia, you can reach out to the Aduan MBPP hotline at 04-2637000, and in Kuala Lumpur, the DBKL office actively enforces parking rules. These bodies are empowered to monitor EV parking bays and tow vehicles that are illegally parked or hogging chargers. One memorable case I encountered involved a Tesla charger being hogged by a driver who paid a drastically reduced valet fee, effectively taking up the spot without charging. Such behavior disrupts the convenience electric vehicle owners rely on, and reporting them helps maintain fairness. It’s important for EV owners to be vigilant and use the provided contact points to keep chargings spots clear. Ultimately, consistent reporting and enforcement create a better environment for EV drivers. By sharing our experiences and encouraging others to act, we help foster responsible usage and contribute to the growth of sustainable transportation.