WFH Job was a mess!
I'm Back!! 😁 I'm here to give my final report about the Work From Home job I began a few months back. I had a bad experience with this WFM job but it was the actual job/company that was a nightmare. I feel like I can't say working at home itself is bad. I did learn that it's not for everyone. It is challenging since it is all on the phone and/or computer. The job was for a durable medical equipment company that provides medical devices and supplies needed to breath, eat, and/or for incontinence issues. Point blank the have you lying to customers and not placing their orders, giving wrong information, not empathy or care at all. When you escalate someone not having an order placed, you send the patients information to a supervisor to fix the order issues. I felt so bad for all the issues that were out of my control. Every day I came to work not knowing what my job for the day was. They would move you all over. Answering calls, then emails, then filing faxes to accounts. It was a sh!+ show! It was morally wrong to me. I got so tired of it. Tired of the way it made me feel so drained and feeling bad that I wasn't being truthful and doing what was best for the patients.
Navigating the world of remote work can be daunting, especially when it involves handling sensitive customer information. My time at a durable medical equipment company highlighted many issues within the WFH model. In a typical day, I was swept between answering calls, managing emails, and sorting out numerous faxes, leading to immense confusion and stress. Many employees struggle under similar circumstances, particularly in customer service roles where they aren't equipped with the right tools or support. Moreover, working remotely demands a unique set of skills and resilience that not everyone possesses. If you're contemplating a WFH job, consider researching the company's culture, employee reviews, and support systems. Understanding that the role's success often hinges on personal fit and job design is crucial. My story serves as a reminder that not all remote positions align with personal values or expectations, leaving some feeling unfulfilled and exhausted. Ultimately, exploring other options within the remote work landscape could yield better experiences and satisfaction.
Hope you find something you enjoy!