GOFO carrier stole my perfume!

Waiting for a much-anticipated delivery only to find an empty box is incredibly frustrating and disappointing. When I finally received my package from GOFO carrier, I immediately noticed the missing perfume and recorded myself opening the box to have proof of the theft. This step was crucial because it helped strengthen my complaint with GOFO and my refund request to Lattafa. In situations like this, documenting everything is essential. Take clear photos and videos of your package before and during unboxing. This evidence is invaluable when communicating with the carrier or seller, especially if your item was stolen or damaged during shipping. Moreover, promptly filing a formal complaint with the carrier increases the chances of resolving the issue faster. I recommend contacting both the delivery company and the seller simultaneously, as they often have different processes for handling disputes. Another tip is to check if the seller offers shipping insurance or guarantees on your purchase. When purchasing high-value or fragile items like perfume, opting for insured shipping can save a lot of trouble if something goes wrong. Lastly, although I was tempted to share the video full of my reaction and language, I realized keeping a calm and factual tone when reporting the issue is more productive. Emotional outbursts may feel good at the moment but are less effective when seeking a resolution. If anyone has experienced similar issues with GOFO or other carriers and has advice on how to prevent theft or deal with refunds, sharing those experiences could be helpful. Protecting your parcels with tamper-evident packaging and using tracked shipping methods are some strategies I've learned along the way. Stay vigilant and document everything to ensure you get what you pay for.