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Do you wonder why some people sell well?

5/20 Edited to

... Read moreจากประสบการณ์ตรงที่ผมได้ลองนำเทคนิคการเล่าเรื่องหรือ Storytelling มาใช้ในการขายพบว่า "เรื่องเล่า" เป็นเครื่องมือที่ทรงพลังมากในการส่งสารถึงลูกค้า เพราะมันไม่ได้แค่บอกคุณสมบัติของสินค้า แต่กลับพาลูกค้าไปสัมผัสกับประสบการณ์ ความรู้สึก และแรงบันดาลใจที่ซ่อนอยู่ในสินค้าแต่ละชิ้น หลายครั้งที่ผมสังเกตเห็นว่าการขายที่ดีที่สุดไม่ได้เกิดจากการลดราคา หรือการตลาดที่หวือหวาเสมอไป แต่เกิดจากการที่คนขายสามารถถ่ายทอด "เรื่องราว" ที่มีความหมายและจับใจใจลูกค้าได้ ตั้งแต่การเล่าเหตุผลว่าทำไมสินค้านี้ถึงเกิดขึ้น สิ่งที่ลูกค้าจะได้รับ รวมถึงประโยชน์ที่เกินกว่าคำบรรยายทั่วไปในสินค้านั้น หนังสือที่ปัดมาป้ายยานำเสนอ ซึ่งได้รับแรงบันดาลใจจากการใช้ความมหัศจรรย์ของเรื่องเล่า มาช่วยให้เราเข้าใจหลักการและองค์ประกอบสำคัญต่าง ๆ ของ Storytelling ที่จะทำให้ทุกคนกลายเป็นนักเล่าเรื่องมืออาชีพ และสร้างความได้เปรียบไม่ว่าจะในชีวิตส่วนตัวหรือธุรกิจ ผมเองเคยลองนำหลักการจากหนังสือเล่มนี้มาปรับใช้กับการโพสต์ขายของออนไลน์ พบว่าการเขียนเนื้อหาที่เต็มไปด้วย "เรื่องเล่า" เช่น การแชร์ประสบการณ์การใช้สินค้า หรือเล่าถึงปัญหาที่สินค้าช่วยแก้ไขได้ ทำให้ยอดขายดีขึ้นอย่างเห็นได้ชัด เพราะลูกค้ารู้สึกเชื่อมโยงและเข้าใจคุณค่าจริง ๆ ของสินค้าผ่านเรื่องราวเหล่านั้น ดังนั้น สำหรับนักขายที่สงสัยว่าทำไม "บางคนขายดี" ทั้งที่ขายของชนิดเดียวกัน ผมอยากแนะนำให้เริ่มต้นด้วยการฝึกเล่าเรื่องราวที่มีพลังและเข้าใจลูกค้าให้มากขึ้น เพราะนั่นจะไม่เพียงแต่ช่วยเพิ่มยอดขาย แต่ยังสร้างภาพลักษณ์ที่ดีและความสัมพันธ์ระยะยาวกับลูกค้าได้อีกด้วย ถ้าอยากเริ่มเรียนรู้เรื่องนี้จริง ๆ แนะนำให้หาหนังสือเรื่องการเล่าเรื่องโดยตรงมาศึกษา ส่วนใครที่ใช้ Shopee ลองค้นหาด้วยโค้ด BQX-CVR-ZUB ที่ปัดมาป้ายยาแนะนำ รวมถึงค้นหาฮีโร่ของการขายดีด้วย Storytelling ผ่าน #ขายดี #storytelling แล้วจะเห็นว่าการเล่าเรื่องสามารถเปลี่ยนแปลงวิธีขายของคุณได้มากกว่าที่คิด

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