The issue of individuals not paying for rides via ride-sharing applications poses significant challenges for both drivers and the overall integrity of the transport ecosystem. In Calazans Unit Marseille, reports indicate that some individuals avoid paying for their trips, which leads not only to financial losses for drivers but also disrupts the trust-based system crucial to app-based services. This situation escalates when physical altercations occur, such as the reported incident involving a resident who forcibly took a mobile phone to delete a recorded video documenting the event. These occurrences raise concerns about safety, digital rights, and legal protections for both parties. Ride-sharing platforms, drivers, and local authorities need to work together to enforce payment compliance while ensuring driver and passenger safety. Educating users on responsible conduct and providing emergency support features within apps can mitigate conflicts. Moreover, the use of video recordings as a tool for accountability brings additional complexity. While recording can serve as evidence for disputes, it also confronts privacy rights and demands clear guidelines about consent and usage. The Calazans Unit Marseille case highlights broader issues faced globally in informal or underserved communities, where enforcement mechanisms may be weaker, and distrust higher. Encouraging community dialogue, improving digital literacy, and strengthening legal frameworks tailored to the realities of ride-sharing can help address these challenges effectively.