⚡The latest update!! Today, Volvo Car Thailand announced a compensation payment of 1,000 a day.

⚡ latest update!! Today, Volvo Car Thailand announced a compensation payment of 1,000 baht per day during the replacement of the battery module with conditions..

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Which has created controversy in the Volvo EX30 car user group.

Let's summarize the guidelines divided into four groups.

🔸 Group 1 - Want to Return the Car (Majority)

A fact to know first: Volvo has no car return policy.

Now that this group does not want to continue using the car, it wants to call the car back to the foreign country, it has filed a case with the Consumer Protection Commission, using the issue that the product is not safe as advertised, and it has to be charged with concerns that do not exceed 70% have to follow up on how to reach the conclusion!?

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🔸 Group 2 - Want Trade-in as another version in Volvo

Truth to know: The second-hand price of the EX30 is now falling very heavily from this event. If the trade-in at the current market price will make a heavy loss by negotiating directly with Volvo Thailand, asking to evaluate the trade-in price before the fire, which is more fair because the price fall was caused by a brand mistake, not the customer's use.

It should negotiate as a group as well and make clear that if Volvo does not open a fair trade-in option, it will move to support Group 1.

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🔸 Group 3 - Replace the battery but need a Full Pack.

Engineering truths to understand:

Module replacement has engineering support reasons in cases where root cause is obvious, but the concerns of this group also carry weight, because old modules that used to be in thermal stress environments may deteriorate faster than usual, which is actually

Volvo should explain in writing what the cause is and why changing the module is as safe as changing the lift pack with an additional battery warranty after changing the module for at least five years or a lifetime. If not, it should be moved to Group 1.

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Group 🔸 4 - Allow to change the module and continue to use it (Volvo Fans). This group is best taken care of by current measures. For registering for 1,000 baht / day immediately according to the procedures on the web volvocarsthailand.com and keeping a written record of everything throughout the process. After getting the car back, request the Battery Health Report documents and a clear guarantee of how the problem will be maintained. Do not let it end, just "change the module and finish" without any further guarantee.

(This is not to mention car annuities that must be delivered, car insurance that does not want to be protected, the difficulty of parking outside the building)

P.S. will appoint a group of Volvo EX30 users to talk about the update.

# Volvo # EX30 # Ev car # Electric car