Call my boss 😶‍🌫️

They said AI is going to replace hairstylists… 🤖✂️

My staff: “Call my boss!” 😂

#MyPOV

7/19 Edited to

... Read moreAs someone who has spent a lot of time in salons and appreciated the artistry involved, I find the conversation around AI potentially replacing hairstylists fascinating yet a bit exaggerated. At XBS Group Salon in Johor, for example, the staff humorously respond to these concerns with 'Call my boss!' showing their confidence in the enduring value of personal skills over automation. While AI can assist with appointment scheduling, marketing, and even recommending styles based on data, the subtle creativity, personal preferences, and human touch hairstylists offer cannot be easily replicated. Hairdressing is as much about listening to clients’ desires and adapting techniques as it is about technical skill. Moreover, salons like XBS Group are hidden gems—located at 33, Jalan Seladang, Taman Abad, Johor—where client relationships play a huge role in business success. Many clients appreciate the face-to-face connection and customizable experience that AI systems simply cannot provide. In my experience, technology should be viewed as a helpful tool, not a replacement. Upgrading the customer journey through smart scheduling or style visualization apps can enhance salon service. However, the core hairstyling craft remains a uniquely human profession. For any hairstylist worried about AI, it's encouraging to see salons embracing innovation without losing the essence of personal care. For fellow stylists or clients concerned about AI’s role, remember that adaptability and continual learning remain key. By combining AI tools with professional expertise and empathy, salons can thrive well into the future while preserving what makes hairstyling a truly creative and personal art.

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