From my personal experience using ride-hailing services like Grab, waiting fees can sometimes be confusing and frustrating, especially when the passenger and driver are only separated by a short distance such as 200 meters. However, the waiting fee policy usually applies to the time the driver has to wait at the pickup point beyond a certain grace period, commonly around 3 minutes. In this situation, even if the pickup point is nearby, if the passenger is not ready or cannot be located immediately, the driver may have to wait, and that waiting time is billable. Drivers emphasize that "rules are rules," meaning whether it’s 50, 100, or 200 meters, waiting fees apply as a fair compensation for their time. Communication is vital here. Using the Grab app's pickup point feature helps drivers confirm they are at the correct location, but delays can still happen. If a passenger feels the waiting fee is unfair, they can contact Grab’s support team to appeal the charge. It's a balancing act between efficient rides and fair compensation for drivers. From a user perspective, ensuring timely pickup responses and clear communication through the app can help minimize misunderstandings and unnecessary fees. Also, being aware of such policies can save you from surprises on your fare receipt. Ultimately, these rules aim to maintain service quality and fairness on both sides, even if it means charging waiting fees for short distances like 200 meters.