Experience Sharing Call Center 📞✅

This line of work, who wants to do it, must have high patience, speaking skills, calm, compassionate, 🙏🏻💓

There's a call center telesale team, customer service, blah.

Want to share but don't know how to start, haha. Because I've done many places. Each place is different.

Some people say that the profession is exhausted because it does not grow, little money, monotony, boring.

Which is not exaggerated, haha. Some people are cursed by customers every day until they have to see a psychiatrist, the mind is not stiff, can not think, have to endure a certain level....

📞✅ Call center / customer service ✨

The main function is to answer calls, make calls, get troubleshooting. If a company has any customer solutions, it will be easy. The customer has informed us, we can fix it, it's over. The customer is thankful, happy on both sides.

But if you encounter a severe case, 💥🔥🔥 can't solve it, the customer will not listen to anything, will take me right, always have to take care of the customer's service to please you, speak rude words, this one will be stressful, have to secretly have mercy in your heart, and then recite in your heart, it belongs to it like that. 😂

When you come to work like this, you will find a variety of different types of customers. Both good and bad and strange. Some customers are cursing like they don't care about anything. Sometimes we understand their problems but can't do anything. There is no authority to judge because they have to follow the steps of the work. But most customers do not understand the problems of the employees, but listen to the insults. 😅😵

But despite the pressure, we can't escape this line of work anyway. Feel like the end of the job is stressful. Today, after work, leave, do not think, suitable for the high personal world, because it is not difficult to mess with anyone, but with customers 😂

The latest...Got a Telesale job, a chill job, but...Focus on persuasive speech, high-pitched voice, low voice, little voice must come to attract interest, call 200 + calls a day, the same script is repeated, which...Very contradictory to us. I don't like to talk. I don't like anyone. I can do it for 4 months. At first, I sold very well. At the top of the line, it was very discouraged. I don't want to do it. I don't want to talk. I can only think....What am I doing here? It's not really for us. 🥹

Can anyone do these lines and run away to another line? Recommended

But there is one job that I want to do very much: reply to chat only, solve backyard problems for customers and stores, is that it suits us very much, want to do more, but the company does not accept us, why is that?

Now...Can only think of what this life can do. Work that he wants to do, he does not accept. Work that he does not want to do, starting to be discouraged. Feeling that he is not doing anything well? Is it that bad? 🥺

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