The little things are what the guests remember.

The little things are always what makes the "guest" remember, never forget, "always."

These two pictures I got from Nate are definitely events in Thailand.

The first picture, Guest Chien, was on the Note pad and clearly wanted to communicate, and the Challenge, of course, was a lovely challenge. I believe that before Guest wrote this message, Nong Root Met should have folded the fabric into an animal on the guest's bed, so Challenge was written, "Crocodile please!!"

And what is the answer to this challenge

Crocodile is in bed. Honestly, I've never seen anyone fold "crocodile." This is the first time.

I believe the guests are back in. Wow, of course.

This roommate is named "Nalin." Read what you wrote on the Note pad. The reason should have happened at the Sommeset Hotel, but I'm not sure which branch. Anyone know, please tell me.

Mr. Nalin, personally, I admire it. This is actually just a very small thing. You don't have to do it, but what you do makes "small things" become "big things." In the very sense of the guests, I'm sure this guest will remember Mr. Nalin and the Sommerset Hotel unforgettable.

Small things are always important for guests.

Small things are always "remembered."

Small things are often something that many people "overlook."

Mr. Nalin, next time, if this guest stays again, you may find the Challenge: "Ortrish please!!"

P.S. Who knows which branch of Sommerset is? Can tell under the comments. Good things. Appreciation.

# Knowledge around the hotel # Hotel consultant # Hotel # Drop the hotel system # Teaching hotel work