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The art of listening and communicating. 😄

The art of communication and understanding listening...

Have you ever... that we feel we have to explain something repeatedly to someone, but he still doesn't understand?

Sometimes we may try to explain with full intention, but instead feel frustrated when what we say does not meet the goals or objectives set.

In fact, the reason may not be our explanation alone, but because the fundamentals of each person differ from experience, learning, and life perspective, allowing the same communication to be interpreted differently.

Sharing views or adapting, listening and communicating consciously.

• Start by listening attentively.

• Speak concise, clear and uncomplicated.

• Accept the differences of each person's perceptual basis.

• Do not pressure or force others to understand immediately.

Because good communication is not measured by one's efforts, but by the understanding of both sides, and this is the path that allows us to reach the same goal smoothly.

If deep listening and understanding communication may change relationships and collaboration for the better than it seems,

# Listening # Communication # mindset # Trending # readding

2025/9/3 Edited to

... Read moreหลายครั้งที่เรารู้สึกว่า “พูดดีแล้วนะ ทำไมผู้ใหญ่ยังไม่เข้าใจ” ฉันเคยติดอยู่ตรงนี้เหมือนกัน โดยเฉพาะเวลาคุยเรื่องงาน เรื่องเงิน หรือเรื่องกติกาในบ้าน พออีกฝ่ายเป็นผู้ใหญ่ (ผู้ปกครอง/หัวหน้า/ญาติผู้ใหญ่) เรามักยิ่งเกร็งและยิ่งอธิบายยาว สุดท้ายกลายเป็นยิ่งพูดยิ่งพัง สิ่งที่ช่วยฉันได้จริงคือเปลี่ยนจาก “พยายามชนะด้วยเหตุผล” มาเป็น “Listen with empathy” ก่อน แล้วค่อยพูดให้ตรงจุด เพราะผู้ใหญ่หลายคนไม่ได้ติดที่ข้อมูล แต่ติดที่ความรู้สึก ความกังวล หรือประสบการณ์เดิมๆ ของเขา เทคนิคศิลปะการพูดกับผู้ใหญ่ให้คุยกันรู้เรื่อง (ที่ฉันใช้แล้วเวิร์ก) 1) เปิดบทสนทนาด้วยการยอมรับความตั้งใจของเขา ตัวอย่าง: “หนูรู้ว่าแม่เป็นห่วง” / “ผมเข้าใจว่าพี่อยากให้งานออกมาดี” ประโยคแบบนี้ช่วยลดการตั้งการ์ดทันที 2) ฟังเพื่อเข้าใจ ไม่ใช่ฟังเพื่อโต้ ลองทวนความก่อน: “สรุปคือกังวลว่า…ใช่ไหม” การทวนทำให้เขารู้สึกว่าเรารับฟังอย่างตั้งใจ และช่วยเช็กว่าเราตีความถูกหรือไม่ 3) พูดสั้น ชัด และมีโครงสร้าง ฉันชอบใช้ 3 ส่วน: สถานการณ์–ผลกระทบ–สิ่งที่อยากขอ เช่น “ตอนนี้หนูเลิกงานสองทุ่ม (สถานการณ์) เลยกลับบ้านดึกและพักผ่อนไม่พอ (ผลกระทบ) ขอเลื่อนเวลากินข้าวเป็นสองทุ่มครึ่งได้ไหม (สิ่งที่อยากขอ)” 4) หลีกเลี่ยงคำที่ทำให้เหมือนสั่งสอน คำว่า “แต่…” “ไม่ใช่…” “พ่อแม่ไม่เข้าใจหรอก” มักจุดชนวน ลองเปลี่ยนเป็น “อีกมุมหนึ่งคือ…” “ที่หนูคิดคือ…” จะนุ่มกว่า 5) ให้ทางเลือกแทนการยัดเยียด แทนที่จะบอก “ต้องทำแบบนี้” ลองเสนอ 2 ตัวเลือก เช่น “เอาแบบ A ที่ปลอดภัยกว่า หรือแบบ B ที่ประหยัดเวลา พี่สะดวกแบบไหนครับ” ผู้ใหญ่จะรู้สึกว่ามีอำนาจตัดสินใจ 6) เลือกจังหวะและสภาพแวดล้อม บางเรื่องไม่ควรคุยตอนทุกคนหิว/รีบ/อารมณ์ขึ้น ฉันมักรอให้บรรยากาศสงบ แล้วค่อยคุยทีละประเด็น สุดท้าย “ศิลปะการสื่อสาร” ไม่ได้อยู่ที่เราพูดเก่งแค่ไหน แต่อยู่ที่เราฟังด้วยความเข้าใจแค่ไหนด้วย เมื่อเริ่มจาก empathy และยอมรับความต่างของพื้นฐานกัน การพูดกับผู้ใหญ่ก็จะนุ่มขึ้น ชัดขึ้น และพาไปสู่เป้าหมายเดียวกันได้ง่ายขึ้น

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