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Only a handful can survive. Learning from the host industry Absolute conditions for selling

The host industry is completely meritocratic.

When should we give up when it's hard to sprout?

MASA, a serial entrepreneur, talks frankly about the difference between the old and current trends in the host industry, which is his origin.

The old host...

· Dandy uncle type

· Entertainer who livens up anyway with a big drink

・ "Even if it was ugly, it sold well if the liquor was strong" era

The current host...

· "Formatting" is the default (of course)

It's natural to be cool, it's natural to speak

· With the spread of SNS, customers come seeking "God service of people who are selling"

In this day and age, the hurdles to survival seem higher than ever...

What do you think about this severe change in the host industry?

Let us know your opinion in the comments!

5/15 Edited to

... Read more「ホストが売れるには?」って検索すると、テクニック集がたくさん出てくるけど、私がいちばん大事だと思うのは“今のお客様が何を基準に指名するか”を外さないこと。ホスト業界は実力主義と言われる通り、トレンドが変わると武器も一気に陳腐化します。 まず前提として、今は「整形がデフォルト」と言われるくらい見た目の基準が上がっていて、「かっこいいのは当たり前、話せて当たり前」。ここで勘違いしがちなのが、“見た目を整えれば売れる”ではない点です。見た目はスタートラインを上げるだけで、最後に選ばれるのは体験価値=接客の質だと感じます。SNSの普及で、売れている人の神接客が切り抜きで流れてくるので、お客様側の期待値が最初から高いんですよね。 売れるためにやることを、私なら3つに分けます。 1つ目は「初回の設計」。初回で盛り上げるのは大事だけど、テンションだけで押し切るより、“相手が安心できる会話”を作る方が次につながりやすいです。相手の言葉を繰り返して確認する、褒めるポイントを外見だけに寄せない(仕事観・気遣い・価値観など)だけでも印象が変わります。 2つ目は「SNSでの見せ方」。今は来店前に判断されるので、投稿は“盛れてる写真”よりも、接客の雰囲気が伝わる内容が強いです。例えば「今日は初回でこういう相談が多かった」「自分が大事にしてる接客」みたいに、人柄と得意領域が分かると指名の理由が作れます。 3つ目は「伸びない時の見切りと改善」。なかなか芽が出ない・くすぶってる時期って、気合いより検証が必要で、月ごとに“新規数/再来率/単価”のどこが弱いかを見て、1点だけ改善すると早いです。たとえば再来率が低いなら、帰り際の次回提案(日時の仮押さえ、連絡頻度のルール化)を整えるだけで変わります。 結局、ホストクラブが青春みたいな熱量で走れるかも大事だけど、今はハードルが高くなった分、「トレンド理解×再現できる接客×SNSでの信用づくり」が揃った人が強いと思います。

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