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Share Experience Refund From Airlines

The worst of our year.

A waste of time. A lot of mental health. 🥹

The first thing is, the day 29/6/68 the plane ticket was booked,

Don Muang, Hat Yai, pass directly on the airline's website.

Top 16,460.02 baht

But when the payment process, the web system has problems

The first round uses the 1st credit card, which the web system says has failed to pay.

Very next round, so change the credit card because of fear of being caused by our card or not

Second card (successfully paid) balance 16,460.02 baht

So we looked at the email from the first card that we had cut our card. In summary, the first round, the airline cut our first card twice, a total of 32,920.04 baht (unsuccessful payment).

So now the airline has to return us two peaks of 32,920.04.

When I saw it, it was crazy to die. I was shocked. 🥹🥹🥹

So we sent a request for a tip through Bot of the web size on 29/6/68, which Bot said took 30 days. We waited until 30 days but didn't receive any emails or replies.

We waited from June until August, which was three months, never been contacted by the company.

We are very patient. ❗️🥹

So we contacted the airline counter at Don Muang Airport on the 9/8/68 day, and the authorities said that they would follow the matter. The authorities said that the airline would have a refund of only one amount, 16,460.02 baht.

Because airlines should have information on how many customers are cut.

And what we're really afraid of is that we only have one peak, and then the other will wait a long time and start a new step. 🥹

The authorities have filmed our credit card status and attached an email to the subject.

In summary, Agent Hor told us what we were afraid of. ❗️❗️

Well, the first round, we only have one peak to die.

Hmm, this is waiting for 3 months and 🥹🥹

From August 9/8/68, we waited until September 26/9/68, and then there was only one refund, which was 16,460.02 baht. We would cry a lot, but it was not complete.

We contacted the airport counter again on 2/10/68 (5 months, I haven't reached 55), and we told the authorities that I haven't completed another balance. The officer received a story. Another day, a mail from the airline emailed on 3/10/68 that we would wait another 30 days to return the second balance. How do you feel? 🥹🥹🥹

Finally, we have a second peak of 16,460.02.

21/11/68

It took six months. ❗️

June 68-November 68

Nervous to eat, waste a lot of time, waste a lot of mental health.

We feel that it is the selfishness of the airline, because by paying the credit card, we have to waste money first to not freeze and then lose interest. Think about it, everyone.

And don't they think it's hard for customers? Some people, 30,000 is a lot.

The worst experience of 2025.

# Refund teeth # Airlines # Share experience # Request airline refund # Request a refund

1/29 Edited to

... Read moreประสบการณ์ของผู้ใช้ท่านนี้ถือเป็นกรณีศึกษาที่สำคัญสำหรับผู้โดยสารทุกคนที่เคยเจอปัญหาเรื่องการคืนเงินกับสายการบิน หลังจากถูกหักเงินผิดพลาดหลายครั้งและต้องรอกว่าครึ่งปีเพื่อได้เงินคืนครบถ้วน อย่างที่หลายคนทราบกันดีว่าการทำธุรกรรมผ่านบัตรเครดิตกับสายการบิน หากเกิดข้อผิดพลาดขึ้นอาจส่งผลให้ลูกค้าเสียเวลาและความเครียดอย่างมาก ซึ่งนอกจากจะรอคืนเงินนานจนทำให้ต้องเสียดอกเบี้ยบัตรเครดิตไปฟรีๆ แล้ว ยังไม่รู้เลยว่าทางสายการบินจะคืนเงินให้ครบหรือไม่ จากประสบการณ์นี้ มีข้อแนะนำที่อยากแชร์ให้ผู้อ่านได้เตรียมตัวและรับมือเพื่อไม่ให้เกิดปัญหาเดียวกัน 1. ตรวจสอบสเตทเม้นท์บัตรเครดิตทันทีหลังทำรายการชำระเงินทุกครั้ง หากพบรายการหักเงินผิดพลาดให้บันทึกหลักฐานและติดต่อสายการบินทันที 2. ควรยืนยันการขอคืนเงินผ่านช่องทางที่สายการบินกำหนด โดยบางสายอาจต้องกรอกข้อมูลในระบบหรือผ่าน Bot อัตโนมัติ อย่าลืมเก็บหมายเลขคำขอและเวลาที่ติดต่อไว้เป็นหลักฐาน 3. หากไม่ได้รับการตอบกลับภายในระยะเวลาที่แจ้ง ควรเดินทางไปติดต่อเคาน์เตอร์สายการบินโดยตรง หรือโทรศัพท์ติดต่อฝ่ายลูกค้าสัมพันธ์ พร้อมแนบหลักฐานการติดต่อก่อนหน้า 4. เตรียมพร้อมเผื่อเวลาในการขอคืนเงิน เพราะบางครั้งอาจต้องใช้เวลาหลายเดือนโดยเฉพาะถ้าเป็นยอดเงินหลายรายการ 5. อย่าลืมตรวจสอบเงื่อนไขและนโยบายของสายการบินในการคืนเงิน เพื่อให้เข้าใจขั้นตอนและสิทธิของตัวเองอย่างชัดเจน สุดท้าย การเจอปัญหาแบบนี้ถือเป็นบทเรียนที่สำคัญ เพื่อที่ครั้งหน้าจะได้เตรียมพร้อมและจัดการได้อย่างมีประสิทธิภาพมากขึ้น แม้จะเสียเวลาบ้างแต่ก็ช่วยทำให้เราไม่สูญเสียเงินไปฟรีๆ นอกจากนี้ อย่าลืมพยายามรักษาสุขภาพจิตให้ดี เพราะปัญหาทางการเงินและความล่าช้าที่เกินควบคุมนี้สามารถส่งผลกระทบอย่างมากต่อจิตใจของเราได้เช่นกัน หวังว่าแชร์ประสบการณ์นี้จะช่วยให้ผู้ที่เคยหรือกำลังเจอปัญหาเดียวกันรู้สึกไม่โดดเดี่ยวและมีแนวทางรับมือที่ดีขึ้นนะคะ

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