The airline broke the bag... What to do? ✈️🧳
This event meets you and you will know how "upset" you are, fly tired, pick up the bag that the belt opens, find the wheel coming off, the zipper is broken, the angle is broken, or the heaviest is the open bag, the inside appears like this, do not be silent or think unlucky, because you have the right to use it immediately.
The first thing to do is
Don't just leave the pocket pick-up zone.
Hurry to the Lost & Found / Baggage Service counter of that airline immediately. The sooner you notify, the higher your chances of claiming.
Later, take a picture of the evidence.
Take a clear picture of every damaged corner, bag, wheel, zipper, and bag tag tag attached to the plane ticket. These pictures are very important when filing a claim.
Then fill in the Damage Report.
Some airlines will
- Fix it for free.
- Change a new bag.
- Or give a coupon / compensation.
If it is an expensive bag, remember to give a rough value and keep the receipt (if any), because some cases can be compensated for the value, not just for the repair.
The case that left the airport has just seen the problem.
There is a chance, but to contact the airline within a certain time (mostly seven days), the slower the privilege.
Next defensive trick.
- Take a picture of the bag before loading every time.
- Avoid cheap hard bags.
- Use more luggage straps
- Tag the name-number clearly.
The conclusion is
Broken bag is not a matter to allow.
If we know the right and dare, the airline is responsible.
Anyone who has encountered a heavier case can share the experience so that they can help each other know ✈️🧳
