Vibin' thru chaos as Gen Z

Working as a tow truck operator offers a unique perspective that many don't get to see—a side of road accidents that goes far beyond the vehicles involved. Over time, I've realized that while my job might look straightforward—just removing broken down cars or wreckage—it's deeply emotional and requires a lot of mental strength. One of the hardest parts about this job is dealing with the unpredictability. Some nights, you're working in pouring rain or freezing temperatures; other times, the silence after a crash can be haunting. I've seen drivers frozen in shock, others overwhelmed by grief or anger, and some who just don't know how to process what just happened. Safety is always top of mind. Every time I get on the expressway, there's a silent hope that every passing driver is paying attention because one wrong move can put lives at risk—including mine. That reminder has taught me to value not just the mechanical aspects of my job but also the human lives around me. This role also teaches patience and empathy. Sometimes, all someone needs is a comforting presence while they wait for emergency responders or loved ones. I've learned that being a tower means being a steady, calm figure during people's worst days. For anyone driving past accident scenes, slowing down and giving space is a small gesture that can make a huge difference. It respects the recovery crews’ safety and acknowledges that they are people with families and lives outside their work. In sharing these experiences, I hope more people understand the complexity behind roadside recovery work and why kindness and caution on the roads are essential. After all, cars can be fixed or replaced—but the impact on people isn’t always so straightforward.