Here is everything that has happened:

    •    I purchased a wig from Uveous Hair Shop through TikTok Shop. When I received it, the wig was defective, poor quality, and shed all over my home, making it completely unusable.

    •    I contacted the seller to request a refund and explained that the product was faulty. Instead of resolving the issue, the seller began manipulating and pressuring me to accept a partial refund only if I agreed to delete my negative review.

    •    They offered me $15, then $25, claiming part of it would come from an employee’s “personal salary” if I took down my review.

    •    When I refused, they said they would only issue a full refund if I deleted my review first and sent a screenshot as proof.

    •    The seller then contacted me outside of TikTok Shop, directly through my personal phone number, which I never gave them permission to use. They continued to message me repeatedly, using emotional manipulation and guilt tactics to pressure me to remove my review.

    •    After I refused to comply, the seller and/or their team blocked me from their TikTok Live sessions to prevent me from commenting or warning other buyers.

    •    Throughout this situation, they have stalled communication, avoided accountability, and violated multiple TikTok Shop rules, including refund procedures, off-platform contact, and attempts to bribe customers for review removal.

I have saved screenshots of every message, including those from TikTok Shop chat and the off-platform texts sent to my phone. I am happy to submit them as evidence.

At this point, I am requesting that TikTok Shop:

    1.    Issue a full refund for my order immediately.

    2.    Investigate Uveous Hair Shop and their related live pages (Human Hair No.1 and @Human Hair Bazaar ) for policy violations and unethical behavior.

I have tried to handle this privately and respectfully, but the company’s actions have left me no choice. I also plan to make a full video documenting this entire experience to protect other customers from going through the same thing. @Uveous Hair Shop

#fypシ #lacfrontwig #wigreview #uveoushair #share

2025/11/5 Edited to

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