13 Sep 2025

📲 "Traffy Fondue" more than a complaint app, but a flood protection mechanism from public power.

Bangkok's spokesman, Ek Treasurer Amrapal, said of Traffy Fondue's importance: "The complaint information through Traffy Fondue is not just a case-by-case solution, but a large urban database caused by public participation, such as the flood problem. We have received information on weaknesses, risk points in various areas of Bangkok, including tooth points along the Chao Phraya River."

"In addition to intensive field surveys, data from Traffy Fondue enhances drainage efficiency and plans to solve flooding problems in a timely manner during heavy rains. This platform is not only a tool, but a mechanism that transforms cities with the power of public cooperation."

Traffy Fondue is not just a general complaint application, but a platform that effectively connects the public and Bangkok. It turns "problems" into valuable "information" to contribute to sustainable urban development. All matters that the public informs, whether floods, pipelines, broken roads or bumpy roads, will be collected on the system. It allows the relevant authorities to analyze the information as a whole, such as identifying weaknesses and risk points. Repeating flood complaint data in the same area makes Bangkok and the relevant authorities clearly see where special improvements are required. It can be proactively planned based on empirical sources. Informed citizens, including insights into frequent problems that can reduce risk and prevent problems more effectively, build trust, increase credibility and trust from people deposited to Bangkok to help care.

If there is a flood problem, can be notified at

📱 Line: @ traffyfondue

📞 0 2248 5115

☎️ 24-hour BMA 1555 hotline

# TraffyFondue # Ek, Treasurer Amrapal # Bangkok spokesman # Assistant Secretary to the Governor of Bangkok # Bangkok