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What is the difference between Shopper Marketing & Trade Marketing?

What is the difference between Shopper Marketing & Trade Marketing?

➡️ Shopper Marketing page = Make people "crave" our products.

✅ Trade Marketing and Shopper Marketing are two positions that will make people really "buy" our products.

1. Trade Marketing - Focus on Push

Trade Marketing is the team midway between Sales and Marketing and focuses primarily on "partners" or Retailer.

1.1. who did he talk to?

Buyer, Retailer, Distributor.

1.2. What is his goal?

Do whatever you want, "Sell-in" and "Put it in the best spot." He is the one who thinks Trade Promotions, creates Category Stories, offers Buyer, and helps Sales negotiate TTA.

1.3. Simply put, he is the one who best "staged" or "built the stage" for our products in the store.

2. Shopper Marketing Focus Pull

Shopper Marketing is the team that focuses on the "buyer" or Shopper at the "second of decision" in front of the shelf.

2.1. Who did he talk to?

Shopper (The person who is about to pick up the basket)

2.What is his goal?

Do whatever you want to "sell-out." He's the one who needs to understand Path to Purchase, design an In-store Activation that will encourage Shopper to pick up our stuff...Not of a competitor.

In other words, when the scene is ready, he is the "director" who will guide Shopper to pick up our products.

3. Then why is it so complicated?

Because in the real world, these two positions are so intertwined that in many companies (especially medium-small ones), these 2 Funchations are often combined.

The real difference, it's at Mindset.

• Trade Marketing think in Retailer's corner

"How to please Buyer and his Category?"

• Shopper Marketing Think in Shopper's Corner

"How to get the Shopper to stop...Pick up...And buy? "

💰 the conclusion is, to put it as easily as possible,

• Trade Marketing is someone who "finds a good location and releases fish into the pond."

• Shopper Marketing is someone who "chooses the right victim...To get the fish to eat the hook. "

A pond without fish...It's meaningless.

And fish without bait...Maybe just swimming by.

And then you know Trade Marketing.

- There's more than a support job.

- Helps multiple products to 1

- Flip the game inside and outside the organization.

# E-san # CEOBranding # Global organization system # AZDigitalGroup # consultant# Business administration

2025/10/10 Edited to

... Read moreในการทำการตลาดเพื่อกระตุ้นยอดขายสินค้าให้ประสบความสำเร็จนั้น การเข้าใจบทบาทของ Shopper Marketing และ Trade Marketing อย่างชัดเจนถือเป็นกุญแจสำคัญที่ช่วยให้นักการตลาดและผู้ประกอบการสามารถวางแผนกลยุทธ์ได้อย่างมีประสิทธิภาพ Shopper Marketing มุ่งเน้นไปที่ความต้องการและพฤติกรรมของผู้ซื้อหรือ Shopper ในช่วงวินาทีที่พวกเขากำลังตัดสินใจเลือกซื้อสินค้าในร้านค้าหรือหน้าชั้นวาง ทีมงานนี้จะศึกษาเส้นทางการซื้อ (Path to Purchase) ซึ่งครอบคลุมตั้งแต่การรับรู้ถึงความต้องการ จนถึงขั้นตอนสุดท้ายของการตัดสินใจหยิบสินค้าเข้าตะกร้า รวมถึงการออกแบบกิจกรรมส่งเสริมการขายภายในร้าน (In-store Activation) เพื่อกระตุ้นให้ Shopper หันมาสนใจและเลือกสินค้าของตนเองแทนคู่แข่ง ซึ่งโดยพื้นฐานแล้ว Shopper Marketing คือ "ผู้กำกับ" ที่แนะนำให้ลูกค้าเดินมาหยิบสินค้าของเรา ส่วน Trade Marketing จะเน้นการสร้างความสัมพันธ์และทำงานร่วมกับฝ่ายตัวแทนจำหน่าย ร้านค้า หรือ Buyer เพื่อ "ดันของเข้า" หรือทำให้สินค้าถูกนำไปวางในจุดที่ดีที่สุดของร้านค้า รวมถึงการจัดโปรโมชันสำหรับร้านค้าและสร้างเรื่องราว (Category Story) เพื่อเสนอแก่ Buyer ให้เกิดการจัดสรรสินค้าอย่างเหมาะสม เปรียบเสมือน "ผู้จัดฉาก" ที่วางเวทีให้สินค้าได้แสดงบทบาทอย่างเต็มที่ในร้านค้า ส่งผลให้เกิดโอกาสในการขาย (Sell-in) เพิ่มขึ้นอย่างต่อเนื่อง อย่างไรก็ตาม ความซับซ้อนของงานนี้มาจากการที่ทั้งสองหน้าที่นี้มักมีความคาบเกี่ยวกัน โดยเฉพาะในธุรกิจขนาดกลางและขนาดเล็กที่ผู้รับผิดชอบอาจต้องทำหน้าที่ทั้งสองอย่างควบคู่กันไป ดังนั้นความเข้าใจเรื่อง Mindset ของแต่ละตำแหน่งจึงสำคัญ Trade Marketing ต้องคิดแทน Retailer ว่าจะทำอย่างไรให้ Buyer พอใจและ Category เติบโตได้ ขณะที่ Shopper Marketing ต้องโฟกัสที่ Shopper ว่าอย่างไรจะทำให้เขาหยุด เลือก และซื้อสินค้าของเรา เพื่อให้กลยุทธ์การตลาดทั้งสองแบบนี้ทำงานร่วมกันอย่างมีประสิทธิภาพ จึงควรมีการวางแผนอย่างเป็นระบบและสอดประสานกัน เช่น การใช้ข้อมูลจาก Trade Marketing เพื่อเลือกจุดวางสินค้าที่เหมาะสม และใช้กิจกรรมจาก Shopper Marketing กระตุ้นให้ลูกค้าเกิดความสนใจทันทีเมื่อตัดสินใจซื้อ การดำเนินการเช่นนี้ไม่เพียงแต่ช่วยเพิ่มยอดขายเท่านั้น แต่ยังช่วยสร้างความภักดีต่อตราสินค้าในระยะยาวด้วย ดังนั้นสำหรับนักการตลาดและผู้บริหารที่ต้องการยกระดับผลลัพธ์การขาย การเข้าใจบทบาทและการทำงานที่แตกต่างแต่ประสานกันของ Shopper Marketing และ Trade Marketing คือก้าวสำคัญที่ไม่ควรมองข้าม

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